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Cancellation Policy

Overview

This Cancellation Policy outlines the terms and conditions under which customers may cancel their orders on https://www.blewbo.com ("Website"). We aim to make the cancellation process as seamless and transparent as possible while ensuring fairness for both the customer and the seller.

  • Eligibility for Order Cancellation

    Customers can cancel their order under the following conditions:

    • Before Order Processing: Orders can be canceled anytime before they are processed for shipment.
  • Non-Cancellable Orders

    Certain types of orders may not be eligible for cancellation, including but not limited to:

    • Products marked as "Final Sale.
    • Orders already shipped.
  • How to Cancel an Order

    Customers can cancel their order through the following methods:

    • Online: Log in to your account on our Website, navigate to "My Orders," and select "Cancel" next to the relevant order.
    • Customer Support: Contact our Customer Support team via email or phone, providing your order number and cancellation request.
  • Refund Policy for Canceled Orders
    • Orders Canceled Before Processing: A full refund will be issued to the original payment method within 7-14 business days.
    • Orders Canceled After Processing: If the order has been processed but not shipped, a partial refund may apply, deducting any costs incurred.
    • Refunds for Payment Methods: Refunds will be processed according to the original payment method used. In case of Cash on Delivery, refunds will be processed via bank transfer or store credit.
  • Late Cancellations

    If a cancellation request is made after the order has shipped:

    • The customer may refuse delivery. However, shipping fees and return shipping fees will be deducted from the refund.
    • The order may be subject to our Return Policy.
  • Cancellations Due to Website Issues

    We reserve the right to cancel orders under the following circumstances:

    • Product out of stock.
    • Pricing errors.
    • Fraudulent or suspicious transactions. In such cases, a full refund will be issued to the customer.
  • Amendments to This Policy

    We reserve the right to amend this Cancellation Policy at any time. Any changes will be posted on this page with a revision date. Customers are encouraged to review the policy periodically.

  • Contact Us

    For any questions regarding this Cancellation Policy, please contact our Customer Support team:

    • Email: care@blewbo.com.
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